Permanent Dental Receptionist / Front Desk Job in Fishersville, VA
Kind Honest Fast-Paced Endodontic Specialty Our Endodontic specialty practice is seeking a dedicated, proactive, highly organized professional to join our team in a growth-oriented capacity. We are looking for a long-term team member who is eager to master the complexities of both the administrative and clinical facets of an Endodontic specialty office. No prior cross-training is required. We prioritize character, a sharp intellectual curiosity, and a willingness to learn. The Vision for This Role This is a "Growth-Path" position. You will begin your journey as our Administrative Patient Care Advocate , learning the nuances of patient coordination, scheduling, and billing. As you become a pillar of our front-office operations, your role will expand to include Clinical Integration forming a hybrid role. You will be trained to provide expert chairside assistance, ensuring a seamless experience for the patient from their initial call to their clinical treatment. Your eventual balance will be approximately 70% Administrative and 30% Clinical , building skills and flexibility on the team. Core Responsibilities Phase 1: The Patient Coordinator (Administrative Focus) The Voice of the Practice: Answer phones with empathy, acting as a guide and advocate for patients who are often in pain or anxious. The Logistics: Manage scheduling with precision and handle financial discussions and collections with clarity and kindness. The Tech Navigator: Utilize practice management software, imaging software and emails to keep our digital office running smoothly (Windows and email proficiency heavily recommended). Phase 2: The Clinical Training Expert Assistance: Assist in 4-handed endodontic dentistry, anticipating the needs of the clinician to ensure efficient and successful patient outcomes. Advanced Imaging: Master digital X-rays and taking CBCT 3D scans. Infection Control: Maintain impeccable sterilization and infection control standards to ensure the highest level of safety for our team and patients. The Ideal Candidate A Continuous Learner: You approach new challenges with humility and vulnerability. You view constructive feedback as a tool for growth and are comfortable saying "I don't know yet" while actively seeking the answer. An Active Listener: You are patient and empathetic with anxious patients, but also concise and directive when the pace of the office picks up. A Proactive Self-Starter: You are a self-starter who anticipates needs before they arise and takes initiative to support the collective success of the team. A Long-Term Team Player: You are looking for a "work home" where you can grow your skills and your career over many years. Why Youâll Love Working With Us We believe that a kind and honest workplace creates the best results for our patients. We value your time and your growth. Compensation: High hourly compensation with the option to move to guaranteed hours as you become a core part of the team. The Schedule: We offer a flexible schedule, and most Fridays off Perks: 401k retirement and a yearly scrub allotment A Culture of Care: Youâll be working in an environment that prioritizes honesty and teamwork over everything else. How to Apply If you are a hard-working professional ready to evolve into a versatile dual-role team member within a premier specialty practice, we would welcome the opportunity to meet you. Please send your resume, references and a brief note about why you are interested in a hybrid role to dbartling@horizonendo.com Job Types: Full-time, Part-time Pay: $22.00 - $26.00 per hour Expected hours: 20.0 â 40.0 per week Benefits: 401(k) matching Employee discount Opportunities for advancement Paid orientation Paid time off Paid training Uniform allowance Work Location: In person
