Dental Secretary - Forest Hills Dental, P.C. - Forest Hills, NY

Join our dynamic dental team as a Dental Secretary and become the vital link that keeps our practice running smoothly! In this energetic role, you will be the friendly face and organized voice that ensures seamless patient experiences, efficient office operations, and accurate record management. Your proactive approach and excellent communication skills will help create a welcoming environment where patients feel cared for from their first appointment to follow-up visits. This paid position offers an exciting opportunity to develop your career in a fast-paced dental setting while making a positive impact on patient care. Greet patients warmly and manage front desk operations with professionalism and enthusiasm Schedule appointments efficiently using dental practice management software such as Eaglesoft Verify insurance coverage, perform insurance eligibility checks, and process claims Handle dental billing and collections accurately, ensuring timely payments and follow-up on outstanding balances Maintain precise dental records, review documentation for completeness, and ensure compliance with HIPAA regulations Assist with patient intake, prepare treatment plans, and explain procedures clearly to enhance patient understanding Manage multi-line phone systems with excellent phone etiquette, directing calls appropriately and providing exceptional customer service Strong knowledge of dental terminology Proven experience in dental environment Proficiency in computer skills including Microsoft Office Suite (Word, Excel) and dental practice management software like Eaglesoft Excellent organizational skills with attention to detail for filing, documentation review, and data entry (including 10 key typing) Ability to handle sensitive health information securely in compliance with HIPAA standards Bilingual abilities are a plus to serve diverse patient populations effectively Strong communication skills paired with professional phone etiquette and customer service orientation Join us to be part of a dedicated team committed to delivering exceptional dental care through efficient office management and compassionate service. Your expertise will help foster a positive environment where patients feel valued and cared for every step of their dental journey! Pay: $25.00 - $35.00 per hour Benefits: 401(k) matching Employee discount Work Location: In person

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