Dental Receptionist - Your Community Dental - Wilmington, NC

Job Overview We are seeking a dynamic and detail-oriented Dental Receptionist to join our vibrant dental team! In this vital role, you will be the friendly face and efficient organizer at the front desk, ensuring a smooth and welcoming experience for every patient. Your energetic approach and excellent communication skills will help coordinate appointments, manage patient records, and facilitate seamless office operations. If you thrive in a fast-paced environment and are passionate about providing exceptional patient service, this is the perfect opportunity to make a positive impact in our dental practice. Duties Greet patients warmly and assist with check-in and check-out procedures using dental practice management software such as Dentrix or Eaglesoft Schedule, reschedule, and confirm appointments while managing multiple-line phone systems with professionalism and courtesy Maintain accurate and organized patient records in compliance with HIPAA regulations and health information management standards Review documentation for completeness, accuracy, and adherence to clinic protocols while managing medical records and office files Assist with intake procedures, patient inquiries, and appointment reminders to ensure a positive patient experience Requirements Proven experience as a Medical Receptionist or Dental Receptionist with clinic or dental office experience preferred Familiarity with Eaglesoft is a plus Ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and data entry Exceptional phone etiquette skills with experience managing multi-line phone systems and providing outstanding customer service Job Type: Full-time Pay: $20.00 - $22.00 per hour Expected hours: 40 per week Benefits: Dental insurance Health insurance Paid time off Work Location: In person

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