Dental Front Desk Associate/Insurance Coordinator - The Louisville Dental Studio - Louisville, KY

We are searching for a Lead Front Desk Associate at our 5-Op privately-owned Dental Office in the Springhurst area. This position would focus on Insurance Coordination and Treatment Plan Presentation. Responsibilities would include the following: Insurance Credentialing Insurance Verification Entering Insurance plan info into PMS Entering Fee Schedules into PMS Insurance Breakdowns Submitting dental claims with proper supporting documentation Working outstanding claims reports Submit insurance reconsideration requests Pre-Determinations Manage A/R and Collections Verifying & Presenting Treatment Plans Posting insurance payments, patient payments, and adjustments Issuing refunds Running End-of-Day Reports Verifying Treatment Plans Treat Plan Presentation These duties are heavily shared with another FD associate, whose main focus is patient scheduling, but is being cross-trained on all Front Desk responsibilities. We are in the process of converting our PMS from Eaglesoft to Open Dental. We use Dental Intelligence software for practice analysis, patient messaging, statements, digital payments, and insurance claims (embedded Vyne). Clinical Hours: Monday 9-3 Tuesday 11-5 Wednesday and Thursday 7-1 Job Type: Full-time Pay: From $27.00 per hour Benefits: Employee discount Paid time off Parental leave Experience: Dental Office Front Desk: 3 years (Required) Work Location: In person

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