Dental Front Office Assistant - Newmarket Dentistry - Amherst, MA

Job Summary We are seeking a dedicated and detail-oriented Patient Coordinator to join our small, fun, experienced dental team. The ideal candidate will play a crucial role in answering phones, emails and texts, coordinating patient care, and maintaining accurate dental records. This position requires organizational skills, happy and friendly demeanor, dependability and willingness to learn new skills. Responsibilities Serve as the primary point of contact for patients, providing exceptional customer service and support. Schedule patient appointments and manage the dental schedule efficiently. Maintain accurate dental records in compliance with HIPAA regulations. Curve software knowledge a plus Handle incoming calls on multi-line phone systems with professionalism and courtesy. Perform clerical duties including filing, typing, and data entry using Microsoft Office applications. Support front desk operations by managing patient intake processes effectively. Qualifications Previous experience in a dental office is preferred. Bilingual candidates are encouraged to apply to enhance patient communication. Strong computer skills Excellent phone etiquette and customer service skills are required. Ability to work collaboratively within a healthcare team while managing multiple tasks efficiently. Experience with insurance verification processes is a plus. Job Types: Full-time, Part-time Pay: $18.00 - $20.00 per hour Benefits: 401(k) matching Continuing education credits Employee discount Free parking Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Parental leave Uniform allowance Work Location: In person

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