Front Desk Dental Office Receptionist - CATHY L GRAVES DDS INC/ Tylersville Dental - Mason, OH

Job Summary We are seeking an energetic and detail-oriented Front Desk Dental Office Receptionist to join our dynamic dental practice. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a warm, professional, and efficient experience. Your expertise in dental administrative support, insurance verification, and patient service will help streamline daily operations and foster a welcoming environment. The ideal candidate is highly organized, possesses excellent communication skills, and has a passion for delivering exceptional customer service in a fast-paced dental setting. Duties Greet patients and visitors with a friendly, professional demeanor while managing multi-line phone systems with excellent phone etiquette. Schedule appointments efficiently using dental office management software such as Open Dental Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing using EMR (Electronic Medical Records) Collect payments Manage patient records by maintaining accurate dental terminology documentation and updating records in compliance with HIPAA regulations. Assist with intake procedures, patient check-in/out processes, and documentation review to ensure completeness and accuracy. Support office management tasks, and maintaining organized dental records to promote efficient clinic operations. Highly motivated and a self starter is a plus Experience Prior experience working in a dental clinic or medical office environment with strong familiarity of dental terminology and health information management systems is a plus, but will train the right person. Proven ability to handle medical administrative support tasks including appointment scheduling, insurance verification, billing, and coding. Experience working with Open Dental is highly preferred. Knowledge of HIPAA compliance standards and medical billing procedures including Medicare and Medicaid guidelines. Demonstrated customer service excellence with strong phone etiquette and interpersonal skills. Will train the right person to be a dental assistant to help out in the clinical area when needed Office experience involving clerical duties such as filing, data entry, and managing multi-line phone systems in a fast-paced environment is essential. Join our team to make a positive impact on patients’ lives while advancing your career in a supportive and energetic dental practice! Pay: $18.00 - $25.00 per hour Benefits: 401(k) 401(k) matching Health insurance Paid time off Work Location: In person

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