Insurance & Front Desk Coordinator – Dental Office - Carepoint Endodontics - Spartanburg, SC

We are a highly respected, well-established Endodontic practice seeking an experienced Insurance & Front Desk Coordinator who understands dental insurance, is confident discussing finances, and takes ownership of their role. This position combines insurance coordination, financial presentation, scheduling, and front desk responsibilities. Key Responsibilities Insurance & Financial Coordination Verify and correctly attach insurance to patient accounts Re-verify insurance 2–3 days before appointments (confirm active status and remaining maximum) Document verification details and update alerts in patient records Accurately estimate patient portions Call patients in advance to review out-of-pocket costs Submit insurance claims with x-rays and required attachments Follow up on outstanding or denied claims Daily Operations Prepare next-day treatment plans and consent forms Ensure patients know their financial responsibility at least 2 weeks before treatment Check patients in and out Present treatment plans confidently Post procedures correctly to ledger (proper provider and codes) Collect payments at time of service Schedule next appointments Monitor schedule and help fill openings Make post-op courtesy calls Answer multi-line phones professionally Qualifications 1+ years dental front desk or insurance experience Strong PPO insurance knowledge Experience estimating patient portions Comfortable discussing finances and collecting payments Highly organized and detail-oriented What We Offer Highly competitive pay Performance bonuses PTO + Paid Holidays Paid vacation 401(k) Supportive, accountable team culture To Apply Please submit your resume and references Join us in making a difference by delivering outstanding patient care in a lively, supportive environment! We welcome motivated professionals eager to grow their career in dental healthcare administration. Job Type: Full-time Expected hours: 32 – 40 per week Benefits: 401(k) Paid sick time Work Location: In person

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