Dental Receptionist - Austin Dental Plus - Forest Hills, NY

Overview Join a dynamic dental practice as a Dental Receptionist, where your energetic and welcoming attitude will set the tone for an exceptional patient experience. In this vital role, you will serve as the first point of contact for patients, managing/confirming appointments, checking insurance eligibility and records with precision and professionalism. Your proactive approach and attention to detail will contribute to the smooth operation of our busy clinic, ensuring patients feel cared for from their first visit to follow-up care. This position offers an exciting opportunity to combine administrative expertise with healthcare support in a fast-paced, patient-centered environment. Responsibilities Greet and check-in patients warmly and professionally, creating a friendly atmosphere at the front desk Schedule appointments efficiently using Eaglesoft dental practice management software Verify PPO insurance coverage and benefits Manage patient intake forms, update medical records, and review documentation for accuracy in compliance with HIPAA regulations Handle multi-line phone systems with excellent phone etiquette, directing calls appropriately and providing exceptional customer service Perform insurance verification and authorization processes to facilitate smooth billing operations Experience MUST have experience in a dental office setting with strong familiarity of dental terminology MUST be proficient in Eaglesoft dental software Knowledge of insurance processes including verification Bilingual (Spanish) is a plus, to serve diverse patient populations effectively Exceptional customer service skills paired with professional phone etiquette and the ability to handle multiple tasks efficiently in a fast-paced setting Join us as a Dental Receptionist where your enthusiasm meets your expertise—helping us deliver outstanding care while advancing your career in healthcare administration! Job Type: Full-time Pay: $20.00 - $25.00 per hour Work Location: In person

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