Dental Receptionist - Prime Emergency Dental - Edmonds, WA

Job Title: Dental Receptionist As a Dental Receptionist, you will be the welcoming face of our dental practice, ensuring that every patient feels valued and cared for from the moment they walk through our doors. Your role is vital in managing the front desk operations, coordinating patient schedules, and providing exceptional customer service. You will play a key part in creating a positive experience for our patients while supporting the dental team in delivering high-quality care. What you’ll do Greet patients warmly and manage check-in and check-out processes efficiently. Schedule appointments and manage the dental office calendar to optimize patient flow. Handle insurance verification and assist with medical billing processes. Maintain accurate patient records and documentation in compliance with HIPAA regulations. Answer multi-line phone systems with professionalism, addressing inquiries and directing calls appropriately. Process payments and manage medical collections as needed. Review care plans with patients, ensuring they understand their treatment options. Assist with administrative tasks such as filing, typing, and maintaining office supplies. Basic qualifications Proficiency in using Electronic Health Record (EHR) systems such as Epic, Meditech, or Dentrix. Familiarity with medical terminology including ICD-9, ICD-10, CPT coding, and dental terminology. Strong computer skills including Microsoft Office Suite and 10 key typing. Preferred qualifications Previous experience in a dental office or clinic setting is highly desirable. Bilingual abilities are a plus to enhance patient communication. Knowledge of medical coding and billing practices is advantageous. Why you’ll love it here We are dedicated to fostering a supportive environment where our employees can thrive both personally and professionally. Our commitment to your well-being is reflected in our comprehensive benefits package designed to support you at every stage of your career. Our benefits include: Opportunities for professional development and training Supportive team culture focused on collaboration Resources for health and wellness Employee discounts on services About us Join our dynamic team where we prioritize patient care while creating an enjoyable work atmosphere. We believe that happy employees lead to happy patients. Together, we strive to provide exceptional dental services that enhance the lives of our community members. Your role as a Dental Receptionist is crucial in making this vision a reality! Job Types: Full-time, Part-time Pay: $26.00 - $35.00 per hour Expected hours: 30 – 40 per week Benefits: Dental insurance Employee discount Employee mentoring program Flexible schedule Flextime Green card sponsorship Health insurance On-the-job training Opportunities for advancement Visa sponsorship Work Location: In person

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