Dental Front Desk Scheduling Coordinator (In-Office) - Golden Rule Dental - Chicago, IL

Dental Front Desk Scheduling Coordinator (In-Office) Golden Rule Dental – Chicago, IL Position Overview Golden Rule Dental is seeking a highly organized, patient-focused Dental Front Desk Scheduling Coordinator to join our growing practice. This is a key in-office role responsible for managing daily schedule flow, supporting treatment coordination, and delivering a professional, welcoming patient experience. The ideal candidate is detail-oriented, confident communicating with patients regarding appointments and financial expectations, and comfortable working in a fast-paced dental environment where organization and efficiency are essential. Key Responsibilities Manage and optimize the daily patient schedule to support productivity and minimize gaps Coordinate appointments, treatment scheduling, and recall systems Greet patients professionally and oversee check-in/check-out processes Communicate clearly with patients regarding appointments, treatment timing, and financial expectations Verify insurance benefits and coordinate with the remote insurance team for claims and pre-authorizations Confirm appointments and maintain strong patient communication systems Maintain accurate patient records and documentation within practice management software Support smooth front-office workflow and collaborate closely with the clinical team Assist with administrative organization and front-office operational needs as required Qualifications Previous dental front desk, scheduling, or treatment coordination experience preferred Experience using dental practice management software (Eaglesoft, Dentrix, OpenDental, or similar) Strong scheduling, multitasking, and organizational skills Professional communication and customer-service skills Ability to remain calm, efficient, and solution-oriented in a fast-paced environment Reliable attendance and punctuality Bilingual (English/Spanish) is a plus Compensation Competitive hourly compensation based on experience and responsibilities. Why Join Golden Rule Dental? Golden Rule Dental is a patient-centered practice focused on delivering excellent care while building efficient, supportive systems for both patients and team members. This role offers the opportunity to grow with a developing organization and contribute meaningfully to the success of the front office. Job Types: Full-time, Part-time Pay: $24.57 - $29.59 per hour Expected hours: 30 – 80 per week Work Location: In person

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