Dental Assistant/Receptionist - Omni Dental Chelmsford - Chelmsford, MA

Job Summary We are seeking a dynamic and compassionate Dental Assistant/Receptionist to join our vibrant dental team! This dual-role position offers an exciting opportunity to provide exceptional patient care while managing essential administrative functions. As a key member of our clinic, you will be the friendly face patients see first and the organized professional who keeps our operations running smoothly. Your energetic approach and attention to detail will help create a welcoming environment where patients feel valued and cared for from their first appointment to follow-up visits. This paid position is perfect for someone eager to grow their career in a fast-paced, patient-centered dental practice. Duties Greet patients warmly, verify insurance information, and schedule appointments using dental practice management software. Assist dentists during procedures by preparing instruments, taking x-rays, and ensuring patient comfort with enthusiasm and professionalism Manage patient records accurately within Electronic Health Record (EHR) systems like Epic, Meditech, or eClinicalWorks, ensuring HIPAA compliance at all times Verify insurance coverage, process claims, and handle billing using medical coding including CPT, ICD-10/ICD-9 codes, and Meditech billing procedures Answer multi-line phone systems with excellent phone etiquette, schedule appointments, and address patient inquiries efficiently Maintain organized dental records, file documents securely, and review documentation for accuracy and completeness Support front desk operations by managing patient intake, updating medical histories, and coordinating care plans with attention to detail Qualifications Proven experience in dental office settings or clinics with knowledge of dental terminology and procedures Strong computer skills with proficiency in office management software. Knowledge of medical billing, medical coding (CPT, ICD), insurance verification, and health information management standards including HIPAA regulations Excellent customer service skills with the ability to communicate clearly and professionally in both English and bilingual capacities preferred Ability to handle multiple tasks efficiently in a busy environment while maintaining accuracy in documentation review and data entry Previous experience with medical administrative support including scheduling, filing, and managing medical records highly desirable Strong organizational skills with attention to detail in clerical tasks such as typing (including 10-key), filing, and maintaining accurate records Familiarity with dental terminology, clinic experience, hospital experience or healthcare office management is advantageous Join us to make a positive impact on our patients’ smiles while advancing your career in a supportive and energetic environment! Job Type: Part-time Pay: $25.00 - $30.00 per hour Benefits: 401(k) 401(k) matching Continuing education credits Employee discount Flexible schedule Free parking On-the-job training Opportunities for advancement Paid sick time Paid time off Paid training Parental leave Uniform allowance Work Location: In person

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