Dental Front Desk Coordinator (dental experience required) - Victory Smiles - Huntsville - Huntsville, TX

At Victory Smiles, we provide our clients with the highest quality customer service. We’re looking for an experienced call center team specialist to join our team and help us maintain our reputation for excellence. We are a privately owned company serving 5 locations within the Greater Houston, Pasadena, Woodlands, and Huntsville location. Victory Smiles Core Values 1. High Integrity 2. Caring 3. Adaptive Problem Solver 4. Respectful Job Description We are seeking a dedicated and organized Front Desk Coordinator to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service in a dental office environment. This role requires strong administrative skills, attention to detail, and the ability to manage multiple tasks efficiently while maintaining a welcoming atmosphere for patients. Responsibilities: Greet and check patients in and out efficiently Schedule and confirm appointments, including recalls for overdue treatments and cleanings Answer phone calls and provide excellent patient service Coordinate treatment plans and communicate financial options to patients Verify insurance benefits and process claims as needed Send out pre-determinations and medical clearance requests Handle patient billing and process payments Maintain accurate patient records and update information as necessary Assist with other administrative and office duties as needed Qualifications: Previous experience in a dental office front desk role REQUIRED Knowledge of dental insurance verification and billing Strong communication and customer service skills Ability to multitask and stay organized in a fast-paced environment Proficiency in dental software (Open Dental preferred) Team player with a positive and professional attitude Benefits: Competitive pay based on experience Dental benefits Health Insurance Professional development opportunities Supportive and friendly work environment If you are detail-oriented, enjoy working with people, and have a passion for excellent patient care, we’d love to hear from you! Apply today by sending your resume! We look forward to meeting you! Job Type: Full-time Pay: $15.00 - $22.00 per hour Benefits: Employee discount Health insurance Ability to Commute: Huntsville, TX 77340 (Required) Work Location: In person

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