Dental Treatment/Insurance Coordinator - - Richmond, TX

Private General Dental Practice – Richmond, TX We are a growing private general dental practice in Richmond, TX seeking a confident, experienced Treatment/ Insurance Coordinator to join our team. This is a key leadership position within the practice. You will be the bridge between clinical care and financial clarity — guiding patients through treatment decisions, insurance benefits, and scheduling with confidence and compassion. If you are organized, proactive, and thrive in a patient-focused environment, this is an opportunity to be a part of a modern, systems-driven private practice that values excellence, teamwork, and personal development. What You’ll Do Present comprehensive treatment plans clearly and confidently Verify insurance benefits and prepare accurate pre-estimates Explain coverage, financial options, and payment solutions in easy-to-understand terms Follow up on pending or unscheduled treatment with professionalism and warmth Manage insurance claims, billing, and reimbursement processes Maintain accurate documentation within Open Dental Coordinate scheduling to support smooth daily flow Handle patient questions or concerns with empathy and solution-focused communication Serve as the welcoming, knowledgeable first point of contact for our patients This role combines patient advocacy, financial coordination, and administrative leadership---- setting the tone for the entire patient experience. What We’re Looking For 2+ years of dental front office or insurance coordination experience Strong knowledge of PPO insurance, ADA coding, and dental billing procedures Proficiency with Open Dental (required) Confident communicator who can present treatment and overcome objections professionally Detail-oriented, organized, and able to manage responsibilities independently Team-oriented mindset with a strong work ethic You understand that the front desk is more than scheduling — it is where trust is built. What We Offer $18–$24 per hour (based on experience) Paid holidays Employee dental benefits Ongoing training in communication, case presentation, and advanced dental systems A supportive, growth-focused team environment The opportunity to play a foundational role in a thriving private practice Why Join Us? We are a privately owned practice building something special in Richmond — a patient-centered office focused on high-quality care, strong systems, and a positive team culture. If you are looking for more than “just a job” and want to contribute meaningfully to a growing, well-run practice, we would love to meet you. Job Type: Full-time Pay: $18.00 - $24.00 per hour Expected hours: 28 – 32 per week Benefits: Employee discount Paid time off Professional development assistance Application Question(s): How many years of experience do you have treatment planning & presenting? How many years of dental insurance billing & coding experience do you have? How many years have you been using Open Dental? Work Location: In person

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