Permanent Dental Receptionist / Front Desk Job in Ankeny, IA
Dental Receptionist / Endodontic Assistant (Hybrid Front & Back Office) Location: Ankeny, IA Practice Type: Specialty Endodontic Office Employment Type: Full-Time We are seeking a highly organized and professional Dental Receptionist / Endodontic Assistant to join our growing endodontic practice. This is a true hybrid role requiring both front-desk coordination and clinical chairside assisting. The ideal candidate is patient-focused, detail-oriented, and capable of maintaining efficiency in a fast-paced specialty setting. ResponsibilitiesFront Desk & Administrative Greet patients and create a professional first impression Manage scheduling, confirmations, and recalls using TDO Answer multi-line phones and respond to patient inquiries Verify insurance benefits and obtain authorizations Process payments and review treatment estimates Maintain HIPAA-compliant patient records Communicate with referring general dentists Assist with insurance claims and follow-ups Clinical Endodontic Assisting Prepare operatories and maintain proper armamentarium setup Assist chairside during root canal therapy, retreatments, and apicoectomies Take digital radiographs and CBCT scans (if certified) Ensure strict infection control and sterilization protocols Turn over rooms efficiently between patients Monitor patient comfort during procedures Manage instruments, supplies, and inventory Qualifications Prior dental experience required (endodontic experience preferred) Experience in both front desk and chairside roles strongly preferred Familiarity with TDO, Dentrix, Eaglesoft, or similar software Understanding of dental terminology and insurance workflows Radiography certification (per Iowa requirements) Strong organizational and multitasking skills Professional demeanor with excellent communication skills Bilingual is a plus What We Offer Competitive pay (based on experience) Supportive, team-oriented environment Opportunity to grow in a specialty practice Stable full-time schedule Job Type: Full-time Pay: $21.00 - $25.00 per hour Expected hours: 32 per week Benefits: 401(k) Health insurance Work Location: In person
