Dental Receptionist - Scali Dental associates - Belmont, MA

Job Overview We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this essential role, you will be the friendly face and efficient coordinator at the front desk, ensuring a smooth and welcoming experience for every patient. Your energetic approach and attention to detail will help manage patient flow, handle administrative tasks, and support the overall success of our dental practice. This paid position offers an exciting opportunity to be the first point of contact, providing exceptional customer service while maintaining accurate medical and dental records. Duties Greet patients warmly and professionally, creating a positive first impression Schedule appointments using dental practice management software such as Dentrix or Eaglesoft Verify insurance coverage, perform insurance eligibility checks, and handle insurance verifications efficiently Manage multi-line phone systems with excellent phone etiquette, answering inquiries promptly and directing calls appropriately Collect payments, process co-pays, and handle medical billing using EMR systems like Meditech or Epic Review and update patient records, ensuring accuracy in documentation review and medical records management Assist with intake procedures, including collecting patient information and updating medical histories Maintain organized filing systems for dental records, medical records, and other administrative documents Support office management tasks such as inventory control, appointment reminders, and follow-up communications Skills Proven experience in dental office or medical administrative support with clinic experience preferred Strong knowledge of dental terminology, medical terminology, CPT coding, ICD-9/ICD-10 coding, and HIPAA compliance standards Proficiency with EMR systems such as Dentrix, Eaglesoft, Meditech, Epic or Athenahealth; familiarity with EHR systems is essential Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing (including 10 key typing) Exceptional customer service skills with a focus on patient service excellence and phone etiquette Ability to handle medical billing processes including insurance verification and Medicare claims processing Bilingual abilities are a plus to serve diverse patient populations effectively Strong organizational skills with experience in filing, documentation review, and office management tasks Knowledge of dental terminology and hospital or clinic experience enhances your ability to support care plans effectively Ability to work efficiently in a fast-paced environment while maintaining attention to detail Join us to become an integral part of a dedicated team committed to delivering outstanding dental care! Your energy, professionalism, and expertise will help create a welcoming environment where patients feel valued and cared for every step of the way. Pay: $25.68 - $30.92 per hour Work Location: In person

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