Dental Front Admin Lead / Receptionist - Columbian Square Dental - South Weymouth, MA

We are a high-quality, relationship-driven dental practice seeking a Front Admin Lead who is ready to elevate the patient experience and take ownership of the front office systems. This is not just a receptionist position. This is a leadership role at the heart of our practice. If you thrive in a fast-paced environment, love structure and organization, and naturally take initiative - we want to meet you. Patient Experience Leader Welcome patients warmly and professionally Ensure smooth check-in/check-out processes Maintain excellent phone etiquette and communication standards Handle patient concerns with confidence and care Protect and enhance the practice’s reputation Schedule & Flow Manager Strategically manage the doctor and hygiene schedules Monitor open time and reduce cancellations Optimize appointment sequencing Align daily production goals with schedule structure Financial & Administrative Oversight Verify insurance accurately Support treatment presentation and financial arrangements Monitor collections and accounts receivable Ensure accurate documentation in practice management software Team Leadership Support and mentor front desk team members Lead or contribute to daily morning huddles Communicate clearly with clinical team and doctor Help create consistency through systems and SOPs Work Schedule: Monday-Friday, 8:00 AM–5:00 PM Occasional changes in days and/or hours may be required. Schedule may vary based on patient volume and operational needs. Pay: From $25.00 per hour Benefits: 401(k) Health insurance Paid time off Experience: Dental receptionist: 2 years (Required) Language: Portuguese (Preferred) Work Location: In person

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