Front Desk Receptionist – Caring Family Dentistry - Caring Family Dentistry - Big Rapids, MI

Our friendly, family-owned dental office is seeking a full- time receptionist to join our team! Experience in a dental office with a financial background is preferred, but we are willing to train the right candidate who is motivated and eager to learn. Requirements: Proficient in computer use Ability to quickly learn new software and programs Excellent organizational skills with strong attention to detail Bright, friendly, and positive demeanor with patients Professional communication and customer service skills Ability to multitask in a fast-paced environment Knowledge of basic accounting or accounts receivable processes is a plus Responsibilities: Answer incoming calls and make outbound calls Schedule and confirm patient appointments Greet patients and check them in and out before and after treatment Verify dental insurance coverage Process insurance claims and give patient claim estimates Manage accounts receivable, including posting payments Maintain compliance with HIPAA and OSHA guidelines Pay: Competitive and experience based. We are looking for someone dependable, professional, and team-oriented who enjoys working with people and creating a welcoming environment for our patients. If you are interested in joining a supportive and upbeat dental team, we’d love to hear from you! Pay: $14.00 - $15.00 per hour Expected hours: 30.0 – 40.0 per week Benefits: 401(k) Employee discount Paid time off Work Location: In person

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