Dental Front Desk Receptionist - Kew Gardens Dental - Kew Gardens, NY

We are seeking a Front Desk Receptionist to join our Dental team. The ideal candidate should have excellent organizational skills, be customer-oriented, and proficient in office tasks. This position offers the opportunity to be the first point of contact for our organization. **Responsibilities:** Insurance verifications and follow up via phone calls and correspondence to provide pre-estimates of services. * Collection of co-payments and any fees for service: Updating transaction history. * Monthly tracking of unpaid claims, patients past due balances, and budget plans scheduled. * Proficient in multiple computer systems (Microsoft Word, Powerpoint, Excel) : Proficient in multiple dental systems, including, but not limited, to Dentrix.. * Arrange proper appointment lineup for doctors, hygienists, and specialists. * Scheduling appointments to meet or surpass production goals. * Answering any questions or concerns patients may have regarding their treatment plan. * Greeting all patients as they enter to ensure a welcoming environment; Checking patients in/out; * Working recall/inactive call list to make sure we maintain a great patient base while continuing to expand and grow with new patients. * Follow-up care calls to patients the day after any major treatment has been completed to assess how they are feeling post- procedure. **Qualifications:** - Proven work experience as a Receptionist, Front Office Representative, or similar role - Proficiency in Microsoft Office Suite, Dentrix. - Hands-on experience with office equipment (e.g., printers) - Professional attitude and appearance - Solid written and verbal communication skills - Ability to be resourceful and proactive when issues arise - Excellent organizational skills Nice-to-Have Skills: - Experience with computerized systems for order entry - Knowledge of medical receptionist procedures - Familiarity with phone systems and phone etiquette practices This position offers a competitive salary along with opportunities for growth within the company. If you are a detail-oriented individual with excellent customer service skills, we would love to have you join our team as a Front Desk Receptionist. Job Type: Full-time Pay: $18.82 - $19.48 per hour Experience: Customer service: 1 year (Preferred) Ability to Commute: Kew Gardens, NY 11415 (Required) Ability to Relocate: Kew Gardens, NY 11415: Relocate before starting work (Required) Work Location: In person

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