Dental Front Desk Receptionist - Harrison Street Dental - New York, NY

Job Summary We are seeking an energetic and highly organized Front Desk Receptionist to be the welcoming face of our dental team on Tuesdays, Thursday, Fridays and some Saturdays (not crucial). In this role, you will manage front desk operations, serve as the first point of contact for patients and callers, and support daily administrative functions. Your positive attitude, excellent communication skills, and ability to multitask will ensure a smooth and professional experience for everyone who walks through our doors or calls our office. The ideal candidate will be well experienced in Open Dental, can check eligibility and benefits, verify insurances and contact patients for vital information prior their appointment time. This role offers an opportunity to work in a small and efficient team dedicated to providing a positive work atmosphere. We are a one doctor, one hygienist, 2-3 chair office with room to grow! Duties and Qualifications Duties Greet visitors warmly and professionally, ensuring a positive first impression Answer multi-line phone systems promptly and poliyely, directing calls efficiently Manage appointment scheduling using Weave and Open Dental software Verify insurance for patients and be able to get breakdown of eligibility and benefits for all major PPO policies Add policies to patient charts accurately and efficiently Provide excellent customer service by addressing inquiries and supporting client needs Ensure proper phone etiquette is maintained at all times, creating a welcoming environment Experience Previous office experience or administrative support roles preferred, especially dental setting with Open Dental Experience managing multi-line phone systems and providing exceptional customer support Demonstrated organizational skills with the ability to prioritize tasks efficiently Pay: $25.00 - $28.00 per hour Expected hours: No more than 25.0 per week Work Location: In person

Read More