Permanent Dental Receptionist / Front Desk Job in Marietta, GA
We are a patient-centered, single doctor general and prosthodontic dental practice focused on comprehensive dentistry, implants, cosmetic procedures, and full-mouth rehabilitation. Our team is committed to delivering exceptional clinical results while creating a warm, organized, and professional patient experience. We are seeking a confident, organized, and growth-minded Treatment & Patient Care Coordinator to play a key role in patient communication, scheduling productivity, and case acceptance. Position Overview: The Treatment & Patient Care Coordinator is responsible for guiding patients through their treatment journey - from consultation to completion - while maintaining a productive, goal-driven schedule. This role directly impacts production, case acceptance, and overall patient satisfaction. Key Responsibilities: Treatment Coordination: Present treatment plans clearly and confidently. Educate patients on procedures, timelines, and benefits. Discuss financial arrangements and payment options. Follow up on unscheduled treatment. Track and support case acceptance goals. Scheduling & Production Management: Maintain a productive and strategically organized schedule. Proactively fill open chair time. Coordinate multi-visit and comprehensive cases efficiently. Align scheduling with daily and monthly production goals. Insurance & Financial Coordination: Verify benefits and explain coverage accurately. Prepare and review treatment estimates. Submit pre-authorizations as needed. Collect payments and manage financing arrangements. Patient Experience: Serve as the primary administrative point of contact for patients. Ensure smooth communication between clinical and administrative teams. Address patient questions and concerns with professionalism and empathy. Deliver a high-level, concierge-style experience. Qualifications: 2+ years of dental front office or treatment coordination experience preferred. Strong communication and interpersonal skills. Knowledge of dental insurance and financing options. Highly organized and detail-oriented. Comfortable discussing financial arrangements confidently. Experience with Dentrix preferred. Ideal Candidate: Confident presenting comprehensive and larger cases. Goal-oriented and motivated by measurable results. Professional, polished, and patient-focused. Understands the importance of scheduling as a driver of practice success. Thrives in a structured, growth-focused environment. Compensation & Benefits: Competitive compensation based on experience. Performance-based bonus opportunities. Supportive and collaborative team environment. Opportunities for growth and professional development. Join Our Team: If you are professional, organized, and adaptable-and thrive in a fast-paced, patient-focused environment-weâd love to meet you. Apply today and take the next step in your career with us.
