Dental Receptionist - Smile Haven Dentistry - Chicago, IL

Join our dynamic dental practice as a Dental Receptionist and become the welcoming face of our clinic! In this energetic role, you'll be the first point of contact for patients, ensuring a smooth and positive experience from appointment scheduling to check-out. Your expertise in medical administrative support, combined with your friendly demeanor and strong organizational skills, will help us deliver exceptional patient care while maintaining efficient office operations. This paid position offers an exciting opportunity to grow your career in a fast-paced healthcare environment dedicated to excellence and compassionate service. Greet patients warmly and professionally, providing excellent customer service at all times Manage multi-line phone systems, schedule appointments, and handle patient inquiries with clarity and confidence Verify insurance coverage, perform insurance verification, and assist with billing processes using systems like Epic, Meditech, Dentrix, or Eaglesoft Maintain accurate medical records and ensure proper documentation review in compliance with HIPAA regulations Assist with intake procedures, including collecting patient information and updating electronic health records (EHR systems such as Athenahealth or eClinicalWorks) Process payments, perform medical collection tasks, and support medical billing and coding using CPT, ICD-9/10 coding standards Coordinate front desk activities including filing, faxing, data entry, and managing office supplies to keep the clinic running smoothly Proven experience as a medical receptionist or in a healthcare administrative role within a dental or medical clinic setting Strong knowledge of dental terminology, medical terminology, ICD coding (ICD-9/10), CPT coding, and health information management systems Proficiency with EMR systems such as Epic, Meditech, eClinicalWorks, Athenahealth, Dentrix, Eaglesoft or similar platforms Familiarity with insurance verification processes including Medicare and Medicaid requirements Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing skills (10 key typing) Exceptional phone etiquette and customer service skills to handle patient interactions professionally Ability to review documentation thoroughly while maintaining attention to detail in a fast-paced environment Bilingual abilities are a plus to serve diverse patient populations effectively Prior clinic experience or dental office experience is highly preferred Join us in making a difference by providing outstanding administrative support that enhances patient experiences and supports our team’s success. We’re committed to fostering a positive work environment where your skills are valued and your professional growth is encouraged! Job Type: Full-time Pay: $18.00 - $26.00 per hour Benefits: 401(k) Dental insurance Employee discount Health insurance Paid sick time Paid time off Work Location: In person

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