Dental Insurance Coordinator & Front Desk/Receptionist - The Dental Lounge Fort Worth - Fort Worth, TX

Overview At The Dental Lounge- Fort Worth, we pride ourselves on providing compassionate, high-quality dental care in a welcoming and professional environment. We're seeking an experienced and detail-oriented Insurance Coordinator to join our growing team and help ensure a smooth experience for our patients from start to finish. Responsibilities: Verify dental insurance eligibility and benefits prior to patient appointments Accurately process, submit, and follow up on insurance claims Manage and resolve outstanding insurance payments and denials Post insurance payments and adjust accurately in the practice software Communicate with patients regarding insurance coverage, treatment estimates, and balances Provide excellent customer service by addressing patients questions and concerns in a professional empathetic manner Collaborate with the front desk and clinical teams to ensure billing accuracy and efficient patient flow Maintain accurate and up-to-date insurance and patient records Greet patients warmly and create a positive first impression Answer phones, schedule appointments, and manage the office calendar Confirm appointments, send reminders, and manage cancellations/no-shows Collect payments, process transactions, and present treatment plans Maintain up-to-date patient records, forms, and documentation Check patients in and out efficiently Qualifications: 1-2 years of experience in dental insurance coordination, billing, or claims management 1-2 years of dental front desk and customer service experience Proficient in Open Dental software Strong understanding of dental PPO insurance plans and coordination of benefits Excellent communication and interpersonal skills Strong organizational skills and attention to detail Ability to multitask and thrive in a fast-paced environment Benefits: Competitive pay (based on experience) Paid time off and holidays* Employee dental benefits Opportunities for professional development and financial growth within the practice Supportive, team-oriented work environment How to Apply: Please submit your resume. We look forward to meeting out next great team member! Job Type: Full-time Pay: $15.00 - $18.00 per hour Work Location: In person

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