Experienced Bilingual Front Desk (Dental Office) - Casper Family Dentistry - Dallas, TX

Experienced Dental Receptionist / Treatment Coordinator (Bilingual) About the Role We’re looking for an experienced, sales-minded Treatment Coordinator / Dental Receptionist to join our growing dental team. This position is ideal for someone who thrives in a fast-paced, patient-focused environment and enjoys helping patients move forward confidently with their recommended care while supporting a productive schedule. Key Responsibilities Support and lead front desk operations including scheduling, patient check-in/out, and phone management Verify PPO dental insurance benefits and explain coverage to patients Present treatment plans clearly and professionally while reviewing financial options Coordinate payment arrangements and assist patients in moving forward with care Follow up on unscheduled treatment to drive strong case acceptance and production goals Maintain accurate patient documentation in Open Dental Partner with doctors, hygienists, and management to support daily, weekly, and monthly KPIs Requirements 1–2+ years of dental front desk or treatment coordinator experience Strong experience presenting treatment plans and discussing financial arrangements Experience using Open Dental software Bilingual English/Spanish strongly preferred Proven ability to meet or exceed office KPIs (production, scheduling, case acceptance) Excellent communication, customer service, and organizational skills Positive, proactive team player who can multitask in a high-volume environment Availability Monday–Saturday Benefits Dental and health insurance Paid time off Growth opportunities within a multi-office corporate dental group Pay: $18.00 - $24.00 per hour Benefits: Dental insurance Health insurance Paid time off Experience: Dental Receptionist: 2 years (Preferred) Language: Spanish (Preferred) Work Location: In person

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