Dental Patient Care Coordinator/OS Assistant - Davinci Center for Oral Surgery & Dental Implants - Cockeysville, MD

Dental Patient Care Coordinator (Part-Time / Full-Time) The DaVinci Center for Oral Surgery & Dental Implants is a newly-established oral surgery practice building something special — a modern, relationship-driven dental experience centered around clinical excellence, elevated service, and long-term patient relationships. We are seeking a confident, organized, and growth-minded Dental Patient Care Coordinator who understands that this role is the heartbeat of the practice. This is more than answering phones. This is about leadership at the front desk — creating trust, presenting value, managing systems, and helping patients move forward with care. As our practice grows, this position has strong potential to expand into a Treatment Coordinator or Office Manager role. The Ideal Candidate Is: Experienced in dental front desk or treatment coordination Confident presenting treatment plans and discussing financial options Strong with PPO insurance breakdowns, downgrades, waiting periods, and benefit verification Comfortable discussing comprehensive treatment Detail-oriented with payment posting and account accuracy Organized, proactive, and accountable Polished, professional, and hospitality-minded Growth-oriented and team-focused Familiar with CareStack (preferred but not required) Key Responsibilities: Patient Experience & Communication Warmly greet and check in patients Manage incoming calls with confidence and clarity Create an exceptional first and last impression Scheduling & Flow Optimize the schedule for productivity and efficiency Confirm appointments and manage recall systems Follow up on unscheduled treatment Financial & Insurance Coordination Verify insurance benefits thoroughly Present financial estimates clearly and confidently Offer payment solutions and financing options Collect and post payments accurately Support claims coordination and account accuracy Treatment Acceptance & Growth Present and reinforce treatment recommendations Track outstanding treatment and follow up strategically Support daily production goals Help patients say YES to their health What We Offer: Competitive pay (based on experience) Performance-based bonus potential Supportive, growth-focused team culture Modern systems and technology Clear opportunity for advancement as the practice grows If you are passionate about oral surgery, value professionalism and accountability, and want to help build a thriving, patient-centered practice — we would love to meet you. Job Types: Full-time, Part-time Pay: $20.00 - $23.00 per hour Work Location: In person

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