Dental Receptionist - Melrose Orthodontics, PC - Melrose, MA

Front Office Specialist Do you excel at creating a seamless, elevated experience from the very first hello? Our boutique orthodontic practice is seeking a Front Office Specialist to serve as the welcoming face of our office and the cornerstone of our daily operations. About the role This is more than just a front desk position—it’s an opportunity to represent a practice known for its exceptional patient experience, personalized care, and beautiful results. You’ll be responsible for greeting patients with warmth and professionalism, coordinating appointments with precision, and ensuring every interaction reflects the quality of our brand. Key responsibilities Welcome patients and families with a polished, service-oriented approach Manage the new patient appointment schedule to ensure efficiency and a stress-free flow Handle phone calls, emails, and inquiries with discretion and attention to detail Oversee patient check-in, check-out, and financial transactions with accuracy Maintain organized records and support administrative needs Collaborate closely with the clinical team to deliver a seamless patient experience What we’re looking for Previous experience in a high-end dental, medical, or luxury hospitality setting Excellent communication skills, both in person, written, and by phone Strong organizational abilities and impeccable attention to detail Professional demeanor, polished appearance, and a gracious presence Tech-savvy and confident learning new systems Why join us? We are an orthodontic practice that combines clinical excellence with a personalized, boutique atmosphere. Our patients notice the difference—and we believe our team deserves the same. We offer: Very competitive compensation Predictable, full-time office hours (no evenings or weekends) A refined, supportive work environment The opportunity to be part of a practice where every patient matters If you take pride in your work, enjoy providing concierge-level service, and thrive in a setting where professionalism meets warmth, we would love to meet you. Job Type: Full-time Job Type: Full-time Pay: $25.00 - $40.00 per hour Benefits: Employee discount Paid time off Professional development assistance Work Location: In person

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