Permanent Dental Receptionist / Front Desk Job in Centreville, VA
Job Overview Our friendly and patient-focused dental office is seeking a reliable and organized Dental Receptionist to join our dental team! In this pivotal role, you will be the friendly face and efficient coordinator at the front desk, ensuring a seamless patient experience from check-in to check-out. Your energetic approach and exceptional communication skills will help foster a welcoming environment, while your attention to detail keeps our clinic running smoothly. This position offers an exciting opportunity to be the first point of contact for patients and support the overall success of our dental practice. Duties Greet patients warmly and manage patient intake with professionalism and enthusiasm Answer phone calls and schedule appointments accurately using dental practice management software Verify insurance coverage, perform insurance eligibility checks, and handle insurance claim processes Collect payments, document accurately, and manage billing information Maintain accurate dental records and update patient information periodically Facilitate communication between patients and dental providers with excellent phone etiquette Assist with dental billing, and documentation review to ensure compliance with HIPAA regulations Manage office supplies, file dental records securely, and support general office management tasks Support the clinical team by coordinating care plans and ensuring smooth clinic operations Ensure the front desk area remains organized and welcoming Skills Previous experience in dental or medical office experience preferred Proficiency in dental practice management software Excellent computer skills including Microsoft Office suite (Word, Excel) and typing accuracy (10 key typing) Strong understanding of HIPAA regulations and health information management practices Exceptional customer service skills with the ability to handle multi-line phone systems professionally Strong organizational and multitasking ability Bilingual abilities are highly valued to serve diverse patient populations effectively. Must be fluent in English and proficiency in Korean or Spanish is a plus Experience in insurance verification, insurance claims, and office management in a dental or healthcare setting Ability to prioritize tasks efficiently while maintaining attention to detail in a fast-paced environment Familiarity with dental terminology such as care plans and dental office procedures is preferred Join us as a Dental Receptionist where your enthusiasm meets your expertise! Be part of a supportive team dedicated to delivering outstanding patient care while advancing your career in a thriving healthcare environment. Pay: $18.00 - $24.00 per hour Benefits: 401(k) Paid time off Work Location: In person
