Dental front Desk - Gentle Touch Family and Cosmetic Dentistry - Fredericksburg, VA

Job Overview We are seeking a dynamic and organized Dental Front Desk professional to join our vibrant dental team! In this vital role, you will be the welcoming face of our clinic, ensuring smooth daily operations and exceptional patient service. Your energetic approach and attention to detail will help create a positive experience for every patient, from appointment scheduling to insurance verification. If you thrive in a fast-paced environment and are passionate about healthcare support, this opportunity is perfect for you! Duties Greet patients warmly and professionally upon arrival, establishing a friendly and welcoming atmosphere Manage appointment scheduling using dental practice management software such as Eaglesoft, ensuring efficient flow of patient visits Verify insurance coverage and benefits using systems like Epic, Meditech, or Athenahealth, ensuring accurate billing and patient understanding Handle multi-line phone systems with excellent phone etiquette, directing calls and providing information as needed Collect payments Review documentation for accuracy and completeness, maintaining thorough medical records in compliance with HIPAA regulations Requirements Prior experience in a dental office or healthcare administrative setting with strong front desk skills Proficiency in dental terminology Familiarity with and experience with Eaglesoft is a must Strong organizational skills with the ability to handle multiple tasks efficiently in a busy environment Knowledge of insurance verification procedures and billing processes Exceptional customer service skills combined with professional phone etiquette and typing speed (10 key typing) Bilingual abilities are highly desirable to serve diverse patient populations Attention to detail in documentation review and compliance with HIPAA standards Join us in delivering outstanding dental care support! This paid position offers an engaging work environment where your skills directly contribute to patient health and satisfaction. We value proactive team members who are eager to grow their career in healthcare administration while providing top-tier service. Pay: $21.00 - $25.00 per hour Benefits: 401(k) Health insurance Work Location: In person

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