Permanent Dental Receptionist / Front Desk Job in Vine Grove, KY
Job Summary We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this essential role, you will be the friendly face and efficient coordinator at the front desk, ensuring a seamless patient experience from check-in to check-out. Your energetic approach and attention to detail will help foster a welcoming environment while managing appointment scheduling, insurance verification, and medical record maintenance. If you thrive in fast-paced settings and possess excellent communication skills, this opportunity is perfect for you to make a positive impact in patientsâ oral health journeys. Duties Greet patients warmly and professionally, creating a positive first impression Schedule and confirm appointments using dental practice management software SoftDent Verify insurance coverage, benefits, and eligibility Collect payments, process billing, and handle medical collections accurately Manage patient records with precision using EMR (Electronic Medical Records) Answer multi-line phone systems with excellent phone etiquette; direct calls efficiently Maintain organized filing of medical records and dental charts; update patient information regularly Assist with intake procedures and prepare treatment care plans for patients Support office management tasks such as filing, data entry, and maintaining office supplies Qualifications Proven experience as a Dental Receptionist in a busy clinic or dental office setting Strong knowledge of dental terminology, CDT coding, and insurance processes Familiarity with SoftDent and plus - but will train the right candidate Excellent customer service skills with a professional phone manner and positive attitude Ability to handle sensitive health information in compliance with HIPAA guidelines Strong organizational skills with attention to detail in documentation review and dental billing processes Prior dental office experience is highly valued Knowledge of insurance verification and dental billing procedures Join us to be part of a dedicated team committed to delivering exceptional patient care! This role offers an engaging environment where your administrative expertise helps improve patient experiences while supporting the smooth operation of our dental practice. Please submit a resume for consideration. Compensation based on experience Benefits: 401(k) 401(k) matching Employee discount Health insurance Life insurance Paid time off Retirement plan Uniform allowance Vision insurance Work Location: In person
