Patient Care Coordinator - Dental - Central Washington Pediatric Dentistry - Yakima, WA

Patient Care Coordinator – Central Washington Pediatric Dentistry Location: Yakima & Ellensburg, WA Schedule: Full-time (4–5 days per week) About Us Central Washington Pediatric Dentistry is a thriving, two-location practice founded by a husband-and-wife dental team. Since 2013, we’ve been dedicated to creating positive dental experiences for children and families throughout Central Washington. Our reputation is built on compassion, excellence, and a family-first culture where both patients and team members feel valued and supported. The Opportunity We are seeking a full-time Patient Care Coordinator to join our admin team. This role is perfect for someone who is detail-oriented, organized, and compassionate, with a heart for children and families. As the first point of contact for many of our patients, you’ll play a key role in ensuring every visit is smooth, welcoming, and stress-free. Our Core Values At CWPD, we live out these guiding principles every day: Patient-Centered Care: Prioritizing comfort, education, and individualized care. Excellence in Results & Outcomes: Delivering consistent, measurable results. Family-Oriented Atmosphere: Extending our husband-wife foundation into a supportive workplace culture. Unwavering Integrity: Leading with honesty, transparency, and ethical care. Collaborative Teamwork: Valuing each role and working seamlessly together. Child-Friendly Innovation: Making dentistry fun, accessible, and efficient. Community Impact: Serving and educating Central Washington families. Balanced Dedication: Respecting work-life harmony and preventing burnout. Continuous Growth: Embracing lifelong learning and professional development. Minimally Invasive Excellence: Conserving natural tooth structure with evidence-based care. Responsibilities Coordinate patient scheduling and manage front desk flow Manage referrals from local providers Verify insurance, process claims, and assist with billing Present treatment plans and financial arrangements with compassion Maintain accurate patient records and ensure compliance Provide outstanding customer service to families Collaborate with clinical team to support smooth daily operations Assist with practice management and administrative projects Qualifications Previous dental or medical office experience preferred Strong organizational and multitasking ability Excellent communication and customer service skills Familiarity with dental practice software (Curve Hero experience a plus) Understanding of insurance and billing procedures Detail-oriented, ethical, and dependable Flexible and eager to contribute to a team environment Why Join CWPD? Supportive, family-oriented practice culture Stable full-time schedule (4–5 days per week) Opportunity for professional growth in pediatric dentistry administration Collaborative team that values your voice and contributions Commitment to work-life balance and preventing burnout How to Apply Please submit your resume and a brief cover letter explaining why you’d be a great fit for our team. We look forward to welcoming a new member to our CWPD family! Job Type: Full-time Pay: $18.00 - $28.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Opportunities for advancement Paid sick time Paid time off Professional development assistance Vision insurance Education: High school or equivalent (Preferred) Willingness to travel: 50% (Preferred) Work Location: In person

Read More