Dental Billing Coordinator - Newton Pediatric Dentistry & Orthodontics - Newton, MA

Dental Billing Coordinator Newton Pediatric Dentistry is seeking a highly organized and detail-oriented Dental Billing Coordinator to join our growing pediatric dental team. This role is responsible for managing all aspects of dental billing, insurance processing, and revenue cycle operations while supporting front desk workflows and delivering excellent patient service. The ideal candidate has strong dental insurance knowledge, billing experience, and the ability to communicate clearly with both patients and insurance companies. Key Responsibilities Front Desk Support Greet patients and families professionally Verify and update insurance information Assist with patient check-in and ensure required forms are completed Enter patient arrival in the practice management system Inform patients of scheduling delays when necessary Assist with check-out and scheduling follow-up appointments Collect patient payments when needed Insurance Verification Verify patient insurance eligibility and benefits prior to appointments Confirm deductibles, frequencies, waiting periods, downgrades, annual maximums, and limitations Document verification details in the practice management system Communicate benefit estimates to the front desk and clinical team Explain insurance coverage and financial responsibilities to patients Communicate with insurance representatives regarding coverage questions Billing & Claims Management Submit dental insurance claims, pre-authorizations, and appeals Ensure accurate CDT coding and documentation Track claim status and follow up on delayed or denied claims Post insurance and patient payments accurately Reconcile accounts and manage accounts receivable aging Communicate with insurance companies regarding outstanding claims Patient Billing & Collections Generate and distribute patient statements Respond to patient billing and insurance questions Implement collection strategies for overdue accounts Set up and monitor payment plans when appropriate Follow up on delinquent accounts Compliance & Documentation Maintain HIPAA compliance and follow insurance billing regulations Ensure accurate documentation for audits and recordkeeping Financial Reporting Maintain internal billing spreadsheets and tracking systems Generate daily and monthly billing and collections reports Work with the management team to meet financial goals Identify opportunities for process improvements Systems & Processes Managed Insurance verification protocols Claim submission workflow Insurance payment processing Patient billing communications Accounts receivable management Refund processing and tracking Daily and monthly billing KPIs Qualifications 2+ years of dental billing or dental office experience preferred Strong understanding of dental insurance and CDT coding Experience with dental practice management software Excellent organizational and communication skills Ability to manage multiple tasks and deadlines Strong attention to detail and accuracy Customer service mindset working with pediatric patients and families Why Join Our Team? Supportive and collaborative dental team Positive pediatric practice environment Opportunity to play a key role in practice operations Competitive compensation based on experience Apply today to join the team at Newton Pediatric Dentistry and help us deliver exceptional care to our patients and families. Pay: $26.00 - $32.00 per hour Work Location: In person

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