Experienced Dental Receptionist - VMS Consultants, LLC - New York, NY

Job Summary We are seeking a highly organized and energetic Experienced Dental Receptionist to join our dynamic dental team. In this vital role, you will serve as the first point of contact for patients, ensuring a smooth and welcoming experience from the moment they walk through our doors. Your expertise in dental office procedures, dental billing, and patient communication will help maintain efficient practice operations and uphold the highest standards of patient care. If you thrive in a fast-paced environment and possess a passion for delivering exceptional customer service, this is the perfect opportunity to showcase your skills and grow within a supportive team. Duties Greet patients warmly, verify insurance information, and schedule appointments using dental practice management software such as Dentrix. Manage multi-line phone systems with professional phone etiquette, handling inquiries, appointment rescheduling, and patient follow-ups Verify insurance coverage, perform insurance eligibility checks, and process claims accurately using EMR (Electronic Medical Records) systems like Dentrix. Collect payments, perform dental collections, and process billing using ADA dental coding. Review documentation for accuracy, ensure compliance with HIPAA regulations, and maintain meticulous dental records and files Assist with intake procedures, patient check-in/out processes, and updating medical histories in EHR (Electronic Health Record) systems Skills Extensive experience with dental office management software such as Dentrix. Strong knowledge of dental terminology, medical terminology, ICD-10/ICD-9 coding, CPT coding, and insurance verification processes Proficiency in Microsoft Office Suite (Word, Excel) along with excellent typing skills and computer literacy Exceptional customer service skills with the ability to handle sensitive information discreetly while maintaining professionalism Ability to navigate multi-line phone systems efficiently while demonstrating excellent phone etiquette Bilingual abilities are a plus to effectively communicate with diverse patient populations Prior dental office experience is preferred; familiarity with health information management practices is advantageous Join us in delivering outstanding patient care through seamless administrative support! We value proactive professionals who are detail-oriented, compassionate, and eager to contribute to a positive healthcare environment. This paid position offers an exciting opportunity to develop your career in medical administrative support within a vibrant dental practice. Pay: $27.73 - $33.40 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Work Location: In person

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