Dental Insurance Coordinator - Edinburgh Family Dentistry - Chesapeake, VA

Are you patient-focused, with the ability to work in a fast-paced dental practice committed to providing outstanding care with compassion and integrity? Our team thrives on collaboration, positivity, and delivering excellent patient experiences. We’re currently seeking an experienced Dental Insurance Coordinator to join our front office team. Position Overview: Responsible for managing all aspects of dental insurance Claims processing Appeals Pre-treatment estimates with clear communication with patients regarding their coverage and responsibilities. Experience reading and understanding EOBs and posting insurance checks Key Responsibilities: Submit, track, and follow up on insurance claims and pre-authorizations Review and interpret Explanation of Benefits (EOBs) Communicate with insurance companies regarding denials, appeals, and payment discrepancies Accurately enter pre-treatment estimate EOBs into Dentrix Provide clear, friendly communication to patients about insurance coverage, co-pays, and balances Coordinate with the front office team to ensure smooth scheduling and billing processes Post Insurance Payments Qualifications: Minimum 1–2 years experience in dental insurance billing or front office coordination preferred Knowledge of insurance plans Familiarity with Dentrix Extremely strong attention to detail, organizational skills, and follow-through Excellent verbal and written communication skills A team player with a professional, friendly demeanor who can interact with different personalities Positive attitude Flexible schedule - able to work 4 or 5 days per week Focus on providing incredible customer service willing to go above and beyond for patients Professional with a strong work ethic as well as dependable WE OFFER: A supportive, team-focused environment Competitive compensation and benefits based on experience Patient focused family dental practice Minimum of 3 years of dental front desk or dental insurance is preferred. Please include salary requirements when replying to this ad. Pay BOE. Experience: dental insurance: 2 years (Preferred) Ability to Commute: Chesapeake, VA 23322 (Preferred) Work Location: In person

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