Dental Front Office Administrator - Children & Family Dentistry & Braces - Framingham, MA

Overview Join our dynamic dental practice as a Dental Front Office Administrator and become the welcoming face of our clinic! In this energetic role, you will be the first point of contact for patients and visitors, ensuring a smooth and positive experience from check-in to check-out. Your organizational skills and administrative expertise will help streamline daily operations, coordinate appointments, verify insurance, and manage patient records with precision. If you thrive in a fast-paced environment and are passionate about delivering exceptional patient service, this is your opportunity to shine! Responsibilities Greet patients warmly and professionally, providing excellent customer service. Schedule appointments efficiently using dental practice management software. Manage multi-line phone systems with courteous phone etiquette, addressing patient inquiries promptly. Maintain accurate patient records, ensuring compliance with HIPAA regulations and health information management standards. Assist with insurance verification, intake procedures, and documentation review to facilitate smooth clinic operations. Support office management tasks including accounts receivable and managing electronic records. Experience Prior experience in a dental office or healthcare setting is highly preferred, especially with dental terminology and clinic workflows. Demonstrated proficiency with PMS systems such as CareStack, or similar platforms like Meditech or Epic. Familiarity with insurance procedures including Medicare and Medicaid claims processing. Excellent computer skills with Microsoft Office Suite (Word, Excel) and ability to learn new software quickly. Bilingual abilities are a plus to better serve our diverse patient population. Proven ability to handle administrative support tasks such as documentation review, care plans coordination, and health information management. Join us to be part of a vibrant team dedicated to providing top-tier dental care while fostering a supportive environment for professional growth! Pay: $22.00 - $25.00 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person

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