Bilingual Dental Receptionist - Gentle DEntal Care - Grand Island, NE

Join our dynamic dental team as a Bilingual Dental Receptionist and become the welcoming face of our practice! In this energetic role, you will be the first point of contact for patients, ensuring a smooth and positive experience from check-in to check-out. Your bilingual skills will help bridge communication gaps, providing exceptional service to diverse patient populations. This position offers an exciting opportunity to utilize your administrative expertise and customer service skills in a fast-paced, supportive environment dedicated to oral health excellence. We are a family oriented organization that offers a flexible work environment. (Bonus point - we are off between Christmas and New Years!) Greet patients warmly in both English and Spanish, creating a friendly and professional atmosphere Schedule appointments efficiently using dental practice management software such as Dentrix or Dentrix Ascend Verify insurance coverage and perform insurance eligibility checks Collect payments and process co-pays with accuracy Review and update patient medical records while maintaining strict adherence to HIPAA regulations Assist with patient intake procedures, including gathering medical history and explaining treatment plans in clear terms Manage multi-line phone systems with excellent phone etiquette and respond promptly to patient inquiries Bilingual fluency in English and Spanish is essential; strong communication skills in both languages required Prior experience working in a dental clinic or medical office environment is preferred but not required Strong computer skills Excellent customer service skills with a friendly demeanor and professional phone etiquette Ability to handle clerical tasks such as filing, data entry, and documentation review efficiently Join us to make a difference in patients’ lives by providing outstanding administrative support while working in a vibrant team committed to quality care. We value your skills and dedication—come be part of our mission to deliver exceptional oral health services! Pay: $18.00 - $22.00 per hour Expected hours: 32.0 – 40.0 per week Benefits: 401(k) Employee discount Paid sick time Paid time off Retirement plan Work Location: In person

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