Bilingual Dental Receptionist - Siri Family & Cosmetic Dentistry - Allentown, PA

About Us We are a busy and fast-paced general dental office committed to delivering excellent patient care in a supportive and team-oriented environment. We are looking for a dependable and experienced Dental Front Desk Receptionist who is fluent in English and Spanish, thrives under pressure, and enjoys working with a collaborative team. Responsibilities Submit insurance claims/preauthorizations using correct CDT dental codes for procedure and ensure claims meet insurance requirements Present treatment plans Verify dental insurance Communicate with insurance companies regarding claims and benefits Handle high-volume phone calls/check voicemails Schedule appointments Confirm upcoming appointments via phone, text, or email Collect co-pays and process patient payments Maintain accurate patient records and data entry Coordinate and communicate with specialists, other dental offices, medical offices, labs, and pharmacies. Work closely with the clinical team to ensure smooth patient flow Provide excellent customer service Qualifications 1–2+ years of dental front desk experience is preferred (Rate of pay is based on level of experience) Bilingual – fluent in English and Spanish (required) Proficient with computers and ability to learn new systems quickly (Experience with Dentrix is a plus) Strong customer service and communication skills Organized and detail-oriented, with the ability to multitask Solid understanding of dental insurance and billing procedures Friendly, professional demeanor Team player with a positive attitude Schedule Monday - Thursday 8am- around 5:30pm (1 hour lunch) Friday - office usually closed, but sometimes we do open 1-2 fridays per month. We’re looking forward to finding the right team member to grow with our practice! Job Type: Full-time Pay: $15.00 - $19.00 per hour Benefits: Employee discount Paid time off Experience: Dental office: 1 year (Required) Language: Spanish (Required) Work Location: In person

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