Treatment Coordinator/Dental Assistant - Southern Smiles Orthodontics - Roanoke Rapids, NC

About us Southern Smiles Orthodontics is a privately owned dental office in Roanoke Rapids, NC. Our goal at Southern Smiles Orthodontics is to give patients the smile they've always dreamed of and the confidence to show it off! We also want patients to feel comfortable throughout their entire orthodontic experience, and our team is dedicated to making sure that they receive the quality and personalized care that they deserve. Our work environment includes: Modern office setting Family-oriented **Job Summary:** We are seeking a skilled Treatment Coordinator/Dental Assistant to join our orthodontic office team. The Treatment Coordinator plays a vital role in ensuring a seamless new patient experience and effective coordination of treatment plans. Must be licensed to take dental radiographs. Must be able to to chart tooth numbers correctly, and have hand-skill confidence to do orthodontic adjustment procedures, take dental impressions, use intraoral scanner, and take photographs. ***HOURLY PAY IS BASED ON EXPERIENCE IN THE DENTAL FIELD AND LEVEL OF CERTIFICATION*** **Duties:** - Greet and welcome patients to the dental office - Schedule and confirm patient appointments - Assist patients in understanding their treatment plans and financial obligations - Coordinate with insurance companies to verify coverage and process claims - Maintain accurate patient records and treatment documentation - Provide exceptional customer service to all patients - Collaborate with the dental team to ensure efficient workflow **Requirements:** - Proven experience in a similar role within a dental or medical office setting - Proficiency in dental terminology and procedures - Knowledge of medical or dental software preferred. We use Cloud9 Ortho - Strong organizational skills with attention to detail - Excellent communication and interpersonal abilities - Ability to multitask and work effectively in a fast-paced environment **Nice-to-Have Skills:** - Experience as a Dental Receptionist or Medical Receptionist This is an excellent opportunity for a dedicated individual with a passion for patient care and dental administration. If you meet the requirements and possess the desired skills, we invite you to apply for this rewarding position as a Treatment Coordinator in our dynamic dental practice. Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Benefits: 401(k) 401(k) matching Employee discount On-the-job training Paid time off Experience: Customer service: 1 year (Required) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred) License/Certification: Certified Dental Assistant (Preferred) Radiology Certification (Preferred) Ability to Commute: Roanoke Rapids, NC 27870 (Required) Ability to Relocate: Roanoke Rapids, NC 27870: Relocate before starting work (Required) Work Location: In person

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