Dental Receptionist - Smile Craft Family Dentistry - Wichita, KS

Job Overview We are seeking a dedicated and organized Receptionist to join our team. This key role is essential in delivering exceptional customer service and administrative support in a fast-paced, patient-focused environment. The ideal candidate will be fluent in English and another language (Spanish or Vietnamese preferred) , have excellent communication skills, and a strong understanding of office management best practices. Key Responsibilities Greet patients warmly and create a friendly, welcoming environment Manage the front desk and maintain a clean, organized reception area Answer incoming calls; schedule and confirm appointments Verify and update patient information accurately in the system Provide prompt and courteous responses to patient inquiries Maintain accurate records in compliance with HIPAA regulations Assist with insurance verification, billing, and payment processing Present treatment plans and help coordinate patient financing Work collaboratively with the dental team to ensure smooth patient flow Experience & Qualifications Prior experience as a receptionist or in a similar administrative role preferred Strong typing skills and keen attention to detail for data entry and proofreading Dental office experience is a plus, but not required Bilingual proficiency required — fluency in Spanish or Vietnamese is highly preferred Work Schedule Monday: 8:00 AM – 5:00 PM Tuesday: 1:00 PM – 5:00 PM Wednesday: 8:00 AM – 5:00 PM Thursday: 1:00 PM – 5:00 PM 1st & 3rd Friday of the month: 8:00 AM – 4:00 PM 2nd Saturday of the month: 8:00 AM – 4:00 PM Physical Requirements Heavy lifting (45 lbs. or more) Moderate lifting (15–44 lbs.); Light lifting (under 15 lbs.) Light carrying (under 15 lbs.); Pushing (up to 1 hour) Reaching above shoulder; Use of fingerprints Use of both hands; Walking (up to 4 hours); Standing (up to 8 hours) Kneeling (up to 2 hours); Repeated bending (up to 6 hours) Ability to coordinate mental and muscular tasks simultaneously Near vision correctable at 13" to 16"; Hearing (aids permitted) Application Requirements To apply for this position, you must provide a: Resume (required) - Resume must include the following information for each job listed: job title, salary, duties, start and end dates to include day-month-year, full time, or part time status (include hours worked per week). Be sure that your resume clearly supports your responses to all the questions by addressing your work experience in detail. We cannot make assumptions regarding your qualifications. Join our team and put your organizational and communication skills to work in a practice dedicated to delivering excellent patient care! Pay: $9.00 - $13.00 per hour Benefits: Employee discount Flexible schedule Free parking Health insurance On-the-job training Opportunities for advancement Paid training Work Location: In person

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