Dental office receptionist - Potomac Perio-Implant Excellence in Aesthetics and Regeneration - Rockville, MD

Job Summary We are seeking a dynamic and organized Dental Office Receptionist to join our vibrant dental practice. In this vital role, you will be the welcoming face of our clinic, ensuring smooth daily operations by managing patient interactions, scheduling appointments, and handling administrative tasks with professionalism and enthusiasm. Your energy and attention to detail will help create a positive experience for every patient while supporting the clinical team with essential administrative support. If you thrive in a fast-paced environment and have a passion for delivering exceptional patient service, this is the perfect opportunity to grow your career in dental healthcare! Duties Greet patients warmly and professionally, creating a friendly and welcoming atmosphere Manage appointment scheduling using dental practice management software such as Eaglesoft or Dentrix Verify insurance coverage and perform insurance eligibility checks using systems like Epic, Meditech, or Athenahealth Handle patient check-in and check-out processes efficiently, including collecting co-pays and updating medical records Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately Review and update patient documentation, ensuring accuracy and compliance with HIPAA regulations Assist with medical billing and collections, including coding procedures with CPT, ICD-9, ICD-10, and ICD coding standards Maintain organized filing of dental records, medical records, and other administrative documents Support the clinical team by managing intake forms, care plans, and scheduling follow-up appointments Perform data entry tasks such as typing reports, updating electronic health records (EHR) systems like eClinicalWorks or Meditech Conduct insurance verification processes to ensure accurate billing and claims submission Maintain a clean, organized front desk area while adhering to office policies and procedures Experience Prior experience working as a medical receptionist or dental receptionist in a busy clinic environment preferred Strong knowledge of dental terminology, and office management practices Experience with dental software platforms such as Eaglesoft or Dentrix is highly desirable Familiarity with EMR (Electronic Medical Records) Knowledge of HIPAA regulation Proficiency in dental billing, coding (CPT, ICD-9/10), insurance verification, and documentation review processes Excellent computer skills including Microsoft Office Suites Demonstrated customer service skills with the ability to handle multi-line phone systems professionally Strong clerical skills including filing, Join our team where your enthusiasm meets purpose! We’re dedicated to fostering an energetic work environment that values your contributions while providing opportunities for growth. If you’re ready to make a difference in patients’ lives through exceptional administrative support in a thriving dental practice—apply today! Job Types: Full-time, Part-time Pay: $20.00 - $25.00 per hour Work Location: In person

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