Dental Office Treatment Coordinator - Severn River Dental - Severna Park, MD

Overview We are a patient-focused, digital-dentistry office with both general dentistry and prosthodontics looking for a Treatment Plan Coordinator to join our team. We pride ourselves in making our patients feel welcome and at home! You are a critical link in helping our patients get the care we need. We are looking for someone who is friendly, energetic, hardworking, and detail oriented. Responsibilities Greet visitors and clients with professionalism and courtesy, ensuring a positive first impression Manage multiple doctors schedule Answer phones and provide excellent phone etiquette Insurance verification Treatment plan presentations and follow up to overcome barriers to care Payment processing and account management New patient intake and records management Support customer service efforts by addressing inquiries promptly and efficiently via phone or email Maintain a clean and organized front desk area to ensure a welcoming environment for visitors Displays a strong sense of empathy and the ability to connect with people on a personal level What we are looking for: Excellent customer service skills with a friendly demeanor and professional appearance Excellent phone etiquette skills Strong organizational skills At least 1 year experience in a dental office Experience with CRM a plus, but not mandatory Pay: $20.00 - $28.00 per hour Benefits: 401(k) 401(k) matching Paid time off Work Location: In person

Read More