Dental Office Receptionist - Sweet Smiles Family Dentistry - Tucson, AZ

Job Title: Dental Office Receptionist Location : Sweet Smiles Family Dentistry and Orthodontics About Us: At Sweet Smiles, we’re committed to delivering a seamless and welcoming experience for every patient. Our team takes pride in combining excellent clinical care with exceptional customer service. We’re looking for a knowledgeable and personable Dental Office Receptionist who is confident navigating dental insurance and thrives in a fast-paced, team-oriented environment. Responsibilities: Welcome patients, manage check-in/check-out, and create a positive first impression. Schedule appointments and maintain an organized, efficient calendar. Verify dental insurance eligibility, breakdown benefits, and communicate coverage clearly to patients. Submit and track insurance claims, follow up on outstanding claims, and resolve discrepancies. Collect co-pays, balances, and accurately post payments. Maintain detailed and accurate patient records in compliance with HIPAA. Support the clinical team by coordinating patient flow and treatment scheduling. Qualifications: 1–2+ years of experience in a dental front office role. Strong working knowledge of dental insurance plans, terminology, and billing procedures (PPO, HMO, etc.). Experience with dental practice management software . Excellent communication skills with the ability to explain insurance details clearly and confidently. Highly organized, detail-oriented, and able to multitask effectively. Friendly, professional demeanor with a patient-first mindset. Why Join Our Team: Competitive pay based on experience. Supportive, collaborative team environment. Opportunities for continued learning and professional growth. Modern office with up-to-date technology. A role where you make a meaningful impact on the patient experience every day. How to Apply: Please submit your resume and a brief cover letter to info@sweetsmilestucson.com, highlighting your experience with dental insurance and patient coordination. Job Types: Full-time, Part-time Pay: $18.00 - $24.00 per hour Education: High school or equivalent (Preferred) Experience: Dental receptionist: 1 year (Preferred) Work Location: In person

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