Permanent Dental Receptionist / Front Desk Job in Ontario, CA
Overview Join our dynamic healthcare team as a Dental Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage patient scheduling, insurance verification, and medical recordkeeping while providing exceptional customer service. Your expertise in dental terminology, medical billing, and office management will ensure smooth daily operations and a welcoming environment. This position offers an exciting opportunity to contribute to high-quality patient care through efficient administrative support and outstanding communication. Responsibilities Greet patients warmly, answer multi-line phone systems, and manage appointment scheduling using dental practice management software such as Dentrix or Eaglesoft Verify insurance coverage, process claims, and handle medical collections with accuracy and attention to detail Maintain and update patient records within EMR (Electronic Medical Records) systems like Epic, Meditech, Athenahealth, or eClinicalWorks, ensuring compliance with HIPAA regulations Assist with intake procedures, including patient registration, data entry, and collection of necessary documentation for dental clinic visits Support office management tasks such as filing, data entry, appointment reminders, and managing front desk operations Demonstrate excellent phone etiquette while handling inquiries related to insurance verification, appointment scheduling, and patient questions Qualifications Ability to handle medical billing processes and insurance verification efficiently while maintaining HIPAA compliance Exceptional customer service skills with professional phone etiquette and bilingual abilities are a plus Strong organizational skills with experience in clerical tasks such as filing, documentation review, and office management Ability to multitask effectively in a fast-paced environment while maintaining attention to detail Join us in delivering outstanding patient care through seamless administrative support! We value energetic professionals who thrive on helping others and excel in a collaborative healthcare setting. This paid position offers the chance to grow your career in medical administration within a supportive team dedicated to excellence. Pay: $21.00 per hour Benefits: Paid time off Work Location: In person
