Front Desk/Dental Receptionist - Elevare Dental - Balch Springs, TX

About Us We are a growing dental office with new ownership focused on building a positive, organized, and patient-centered environment. We are looking for a reliable and experienced front desk team member who can help keep our office running smoothly and confidently handle day-to-day operations. Responsibilities Greet and check in patients in a friendly, professional manner and ensure a smooth check-in/check-out process Verify dental insurance and clearly explain benefits, coverage, and estimated patient portions Submit, track, and follow up on insurance claims and pre-authorizations Manage a multi-line phone system, answer calls promptly, and handle patient inquiries with proper phone etiquette Schedule patients efficiently and maintain a productive daily schedule Collect payments and review treatment plans with patients Perform insurance eligibility checks (same-day and upcoming appointments) Maintain accurate patient records and complete data entry Keep digital files organized using systems such as Google Workspace or Microsoft Office Support front office operations including supply ordering, inventory tracking, and maintaining a clean, organized reception area Assist with general administrative tasks such as correspondence, basic reporting, and document review Help maintain a smooth, organized workflow between the front and back office Experience Dental front desk experience REQUIRED (please do not apply without this) Strong understanding of dental insurance (PPOs, verification, breakdowns, claims) Experience with dental software (Open Dental, Eaglesoft, or similar) Ability to work independently and stay organized without constant direction Reliable, punctual, and professional Strong communication skills with patients and team Bilingual abilities are highly valued to serve diverse client needs effectively Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment Excellent phone etiquette and customer service skills with a friendly yet professional demeanor Familiarity with medical or dental receptionist duties is advantageous but not required; training will be provided for specific protocols This role is perfect for someone eager to grow their administrative career in a supportive environment that values professionalism, efficiency, and positive interactions. Join us to make a meaningful impact every day! Pay: $18.00 - $24.00 per hour Benefits: Employee discount Paid time off Work Location: In person

Read More