Permanent Dental Receptionist / Front Desk Job in Marion, IN
Job Summary We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be responsible for managing the front desk operations of our dental office, providing exceptional patient service, and ensuring a smooth workflow within the clinic. This role requires strong communication skills, proficiency in dental terminology, and experience with various electronic health record (EHR) systems. Duties Greet patients warmly and assist them with the check-in process. Schedule appointments and manage the dental office calendar. Handle phone calls using multi-line phone systems, addressing inquiries and providing information about services. Verify patient insurance eligibility and perform insurance verification tasks. Maintain accurate patient records in compliance with HIPAA regulations. Process medical billing and coding, including CPT and ICD coding (ICD-9 and ICD-10). Review documentation for completeness and accuracy. Assist in collecting payments and managing dental collections as needed. Support the dental team with administrative tasks such as filing, typing, and data entry using Microsoft Office applications. Provide clerical support to ensure efficient office management and operations. Communicate effectively with patients regarding care plans and treatment options. Requirements Previous experience as a Dental Receptionist or in a similar dental office role is preferred. Familiarity with EHR systems such as Eaglesoft, or Dentrix is highly desirable. Strong knowledge of medical terminology, dental terminology, and coding practices (CPT, ICD). Bilingual candidates are encouraged to apply to enhance patient communication. Excellent computer skills with proficiency in Microsoft Office Suite. Strong organizational skills with attention to detail in documentation review. Ability to provide outstanding customer service and maintain a professional demeanor at all times. Experience with medical scheduling and handling front desk operations within a clinic setting is beneficial. Knowledge of health information management practices is a plus. Join our team to contribute to a positive patient experience while supporting the efficient operation of our dental practice! Job Type: Part-time Pay: $15.00 - $28.00 per hour Work Location: In person
