Dental Treatment & Specialty Coordinator

Dental Treatment & Specialty Coordinator

Overview:

We are seeking a highly organized and motivated team member to serve as a liaison between General Practice and Specialty departments. This role focuses on coordinating patient care, improving case acceptance, and ensuring a smooth workflow across the office.

Responsibilities:

• Coordinate patient flow between GP and specialty providers
• Present and follow up on treatment plans
• Schedule high-value and multi-disciplinary cases
• Communicate clearly with patients regarding treatment and timing
• Work closely with clinical and front office teams to maintain schedule efficiency
• Track and follow up on unscheduled treatment
• Support daily production goals and office KPIs

Required Experience:

• Experience with PPO, HMO, and Denti-Cal insurance plans
• Understanding of:
  • insurance breakdowns
  • treatment coordination with insurance limitations
  • patient financial discussions

Ideal Candidate:

• Dental front office or treatment coordinator experience
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Confident discussing treatment and guiding patients
• Team-oriented mindset with a positive attitude