Growing dental practice seeking ambitious Dental Receptionist / Front Desk in Centralia, WA

Dental Treatment Coordinator / Front Office

Twin City Smiles Family Dentistry – Centralia, WA

Required: DA License + BLS Certification

About the Role

We’re looking for a confident, patient-focused Dental Treatment Coordinator who can manage both treatment planning and front office responsibilities. This role is ideal for someone who thrives in a fast-paced environment and can balance patient communication, scheduling, and insurance coordination while delivering an exceptional experience.

You’ll play a key role in helping patients understand their treatment, stay on schedule, and move forward with care.

Schedule

• Monday – Thursday: 7:00 AM – 3:30 PM
• 2 Fridays per month: 7:00 AM – 1:00 PM

What You’ll Do

• Present and explain treatment plans with clarity and confidence
• Schedule appointments and manage provider schedules for optimal flow
• Verify insurance benefits and review coverage with patients
• Discuss financial options and collect payments
• Follow up on unscheduled treatment and patient questions
• Greet and check in patients, creating a welcoming front office experience
• Maintain accurate documentation in the practice management system
• Coordinate closely with clinical and administrative teams

What We’re Looking For

• Active Dental Assistant License and BLS Certification (required)
• Experience in dental front office or treatment coordination preferred
• Strong understanding of dental procedures, insurance, and scheduling
• Confident communicator who can guide patients through treatment and finances
• Detail-oriented with strong organizational skills
• Positive, energetic, and team-driven attitude
• Ability to multitask in a high-volume environment

What We Offer

• Competitive, experience-based compensation
• Paid holidays + PTO
• Health insurance coverage
• 401(k) with employer match (up to 3%)
• Employee dental benefits
• Performance-based bonus opportunities
• Monthly team lunches
• A supportive, high-performing team environment with room to grow

Our Goal

We create a seamless, supportive experience from the front desk to treatment completion. If you can stay organized, connect with patients, and help drive treatment forward — we want to meet you.