Front Dental Receptionist - Elite Dental Group - Glendale, CA

Job Overview: We are seeking a highly organized and detail-oriented Front Dental Receptionist to join our team. The ideal candidate will have strong experience with Dentrix and be comfortable navigating the system efficiently. This role requires excellent communication skills, the ability to multitask in a fast-paced environment, and a strong understanding of dental insurance processes. Key Responsibilities: Manage front desk operations and serve as the first point of contact for patients Schedule, confirm, and manage patient appointments efficiently Answer and direct incoming phone calls in a professional and friendly manner Perform patient intake, including collecting and updating patient information Verify and accurately check PPO dental insurance eligibility and benefits Review patient treatment history and ensure records are up to dates Collect co-pays, balances, and process payments Maintain and organize patient records using Dentrix Coordinate with dental assistants and providers to ensure smooth daily operations Handle patient inquiries, concerns, and follow-ups with professionalism Ensure compliance with HIPAA and office policies Required Qualifications: Proven experience as a dental receptionist or in a similar role Strong knowledge and hands-on experience with Dentrix (required) Familiarity with PPO insurance verification and breakdowns Ability to check medical eligibility and review treatment history Excellent communication and customer service skills Strong organizational skills and attention to detail Ability to multitask and work in a fast-paced environment Preferred Qualifications: Experience with insurance claims and billing Knowledge of dental terminology and procedures Bilingual (optional, but a plus) Additional Front Desk Duties: Maintain a clean and welcoming reception area Manage daily schedules to minimize gaps and maximize productivity Send appointment reminders and follow up on missed appointments Assist with office administrative tasks as needed Support team members to ensure an efficient workflow How to Apply: Please submit your resume and a brief cover letter outlining your experience with Dentrix and dental front office duties. We look forward to welcoming a dedicated professional to our team! Pay: $24.00 - $26.00 per hour Work Location: In person

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