Dental Receptionist - Nancy Jiang Dental Group. Inc. - Belmont, CA

About the Role Are you a "people person" with a knack for organization? We are looking for a dynamic Dental Receptionist to be the heartbeat of our front office. As the first point of contact for our patients, you’ll set the tone for their visit with your warmth and efficiency. If you thrive in a fast-paced environment and love making patients feel at home, we want to meet you! What You’ll Do The Treatment Guide: Help patients navigate their dental journey by organizing and explaining treatment plans clearly and compassionately. The Insurance Expert: Proactively check insurance coverage and verify benefits to ensure patients have accurate cost estimates before their appointments. The Financial Counselor: Assist patients with the financial aspects of their treatment , including discussing payment options (e.g., CareCredit), processing payments, and setting up manageable financial arrangements. The Welcome Committee: Greet patients warmly, manage the check-in/out process, and ensure a seamless office experience. The Tech Specialist: Coordinate busy schedules using Oryx (or Dentrix/Eaglesoft) to keep our clinic running on time and maintain precise electronic health records. The Communicator: Manage multi-line phones and handle patient inquiries with professional "phone-side" manner. What You Bring Experience: Previous experience in a dental or medical front office (highly preferred). Tech Savvy: Proficiency with dental software (Dentrix/Eaglesoft) and Microsoft Office. Knowledge: Familiarity with dental terminology, CDT coding, and insurance verification. Language: Bilingual skills are a huge plus! Attitude: A proactive, "how can I help?" mindset and excellent attention to detail. Why Join Us? Invested in Your Growth: We don’t just hire for today; we hire for your future. We provide dedicated support for training to ensure you are confident in our systems and dental coding. Career Advancement: We love to promote from within! There is significant potential for growth as our practice expands. A Supportive Culture: Work in an energetic, collaborative environment where your ideas are heard and your hard work is celebrated. Modern Technology: Gain experience with cutting-edge dental software and digital workflows that keep you at the forefront of the industry. Impactful Work: Join a dedicated team focused on providing outstanding, life-changing patient care. Pay: $21.00 - $26.00 per hour Benefits: 401(k) matching Employee discount Health insurance Paid time off Tuition reimbursement Work Location: In person

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