Dental Receptionist - John Nguyen DMD, Inc. - Fresno, CA

Job Overview We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental practice. In this role, you will be the friendly face and efficient coordinator at the front desk, ensuring a seamless experience for patients from check-in to check-out. Your energetic approach will help create a welcoming environment, while your attention to detail will support smooth office operations. You will handle appointment scheduling, patient intake, insurance verification, and medical record management, all while maintaining compliance with HIPAA regulations. This paid position offers an exciting opportunity to be an integral part of a dedicated dental team committed to exceptional patient care. Responsibilities Greet patients warmly and professionally, providing excellent customer service and answering multi-line phone systems with proper phone etiquette Schedule appointments accurately using dental practice management software such as Dentrix or Eaglesoft Verify insurance coverage and benefits Manage patient intake processes, including collecting medical history, updating records in EMR systems, and explaining treatment plans Maintain organized dental records and ensure compliance with HIPAA and health information management standards Assist with billing procedures by processing payments, submitting claims for medical billing and dental insurance claims using systems like Athenahealth or eClinicalWorks Experience Prior experience as a dental receptionist in a clinical or healthcare setting is highly preferred Demonstrated proficiency with EMR/EHR systems such as Dentrix, Eaglesoft, or similar platforms Strong knowledge of dental terminology Experience with medical billing and coding procedures within dental clinics or healthcare environments Excellent computer skills including Microsoft Office Suite (Word, Excel) and familiarity with multi-line phone systems and office management software Bilingual abilities are a plus to serve diverse patient populations effectively Proven ability to handle administrative support tasks efficiently while maintaining professionalism in a fast-paced environment Join us to become part of a passionate team dedicated to delivering outstanding patient care through energetic service and meticulous administrative support. This role is perfect for someone eager to grow their career in the dental healthcare field while making a positive impact on patients’ lives! Job Type: Full-time Pay: $23.00 - $27.00 per hour Benefits: Employee discount Flexible schedule Paid sick time Paid time off Work Location: In person

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