Dental Office Manager/Treatment Coordinator - Prosmiles Cosmetic Dentistry - Hasbrouck Heights, NJ

Job Summary Must have Dental experienc. We are seeking a dynamic and organized Dental Office Manager to join our vibrant dental practice. In this role, you will be the friendly face and efficient coordinator at the front desk, ensuring a smooth and welcoming experience for every patient. Your primary responsibilities will include managing patient appointments, verifying insurance coverage, handling medical records, and providing exceptional customer service. The ideal candidate will possess strong administrative skills, a keen eye for detail, and a passion for delivering outstanding patient care. This paid position offers an exciting opportunity to be an integral part of a collaborative healthcare team dedicated to improving oral health and patient satisfaction. Responsibilities Greet patients warmly and manage check-in/check-out procedures with professionalism and efficiency Schedule appointments using dental practice management software such as Eaglesoft or Dentrix Verify insurance benefits, process claims, and handle billing inquiries with accuracy Maintain and update patient records in EMR (Electronic Medical Records) systems like Epic, Meditech, or eClinicalWorks Assist with insurance verification, pre-authorizations, and collection of copayments or outstanding balances Answer multi-line phone systems promptly while demonstrating excellent phone etiquette Review documentation for completeness and accuracy, ensuring compliance with HIPAA regulations and proper coding standards including CPT, ICD-10/ICD-9 codes Manage filing of dental records, medical records, and other administrative documents efficiently Support clinic operations by coordinating patient intake, appointment reminders, and follow-up communications Maintain a clean and organized front desk environment to promote a professional atmosphere Experience Prior experience working as a Dental Receptionist or in a dental office setting is highly preferred Strong knowledge of dental terminology, medical billing, coding (ICD-10/ICD-9), and insurance processes Familiarity with EMR/EHR systems such as Eaglesoft, Dentrix, or similar platforms like Athenahealth or Meditech Proven ability to handle medical collection processes and perform accurate documentation review Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing accuracy (10 key typing) Bilingual abilities are a plus to serve diverse patient populations effectively Demonstrated customer service skills with the ability to manage multi-line phone systems and provide compassionate patient support Experience with office management tasks such as filing, scheduling, and medical administrative support in a healthcare environment Join our team to make a meaningful difference in patients’ lives through exceptional service! We are committed to fostering an inclusive work environment where your skills are valued and your career can thrive. This is a paid position designed to support your professional growth within the healthcare industry. Job Type: Full-time Pay: $20.00 - $40.00 per hour Benefits: Dental insurance Health insurance Paid time off Work Location: In person

Read More