Orthodontic Office Receptionist - &align orthodontics - Jamaica, NY

Part-time receptionist needed for orthodontic office for Tuesdays, Fridays, and Saturdays. Spanish-speaking preferred. Orthodontic experience preferred. Excellent communication and customer service skills Extremely polished verbal (phone etiquette) and written communication; excellent grammar, punctuation, capitalization, etc. Ability to multitask Manage insurance tasks (basic claim submissions, preauthorization submissions, verifying eligibility), scheduling appointments for new and existing patients, entering payments, scanning paperwork, all while taking phone calls Must be comfortable discussing finances, insurance coverage, and payment plans with patients Communicating with other dental offices Organizational skills, computer proficiency, and attention to detail Keeping track of insurance submissions, missed appointments, payments, recall appointments, general dental visits Basic math skills (comfort with reading patient payment ledger), familiar with MS Word, Excel, and Google Docs Maintain clean reception Problem-solving skills and proactive mindset Anticipate office needs and take initiative to resolve any potential issues before they arise Identify opportunities for process improvement and suggest solutions to enhance office efficiency and customer experience Demonstrate a proactive approach in handling administrative tasks, ensuring that all steps are taken to address challenges and ensure smooth operations Team player with positive attitude and desire to see office grow Fill-in cancellations and no show appointment times Accept constructive criticism and always see room for improvement Reliability and punctuality Help clean and tidy the office in the morning/evening Communicate with other team members regarding any issues and always work to resolve conflicts Job Type: Part-time Pay: $21.00 - $26.00 per hour Work Location: In person

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